This usually happens because you have a software firewall (other than the built-in Windows firewall) on your Orb PC that blocks the incoming TCP port (80, 554, etc.) needed for LAN streaming: you need to configure your software firewall to allow incoming and outgoing traffic for Orb streaming.
To do this, you will need to create incoming and outgoing traffic rules to enable Orb streaming from that PC to either an Internet-connected device or a device within your Local Area Network (LAN), such as another PC, a laptop, a PDA, or a game console (Nintendo Wii, Sony PS3, Xbox 360, etc.).
Every UI and navigation will be different so, if your firewall software is not among the five listed below, refer to your firewall help guide for specific step-by-step instructions on how to create incoming and outgoing traffic rules for the three Orb applications: Orb.exe, OrbTray.exe and OrbStreamerClient.exe.
The ports you need to open on your Orb PC are:
For Windows media (WMP, WinAmp, TCPMP, or Flash Player): TCP port 80 (or port 81, if you have another program like Skype running on your Orb PC.
For Real media (RealPlayer): TCP port 554 and UDP port 13398
For 3GP media (Quicktime or other 3GP player): TCP port 554 and UDP ports 13398 to 13401
McAfee Security Center
Norton Personal Firewall
ZoneAlarm Pro
Trend Micro PC-cillin
Lavasoft Personal Firewall
Event
Actions: Allow it
Rule Description -
Give a Rule Name like "Inbound TCP for Orb 1" for example
Click OK
Repeat 5 and create a new rule for each one of the Orb ports you need to open, as specified above. Make sure you create an Inbound and Outbound direction for each port
For Windows media (WMP, WinAmp, TCPMP, or Flash Player): TCP port 80 (or port 81, if you have another program like Skype running on your Orb PC. For Real media (RealPlayer): TCP port 554 and UDP port 13398 For 3GP media (Quicktime or other 3GP player): TCP port 554 and UDP ports 13398 to 13401Examples of how to create incoming/outgoing traffic rules on five selected Firewall software:
McAfee Security Center1. Open up the McAfee Security Center
2. Click Internet & Network located in the main panel of the McAfee Security Center window, then click the Configure link
3. Click the Firewall protection is enabled bar to expand this selection, then click the Advanced button
4. Click the Program Permissions link on the left-panel menu
5. In the Program Permissions list, find and click Orb.exe
6. Click Grant Full Access. This will allow all inboud and outbound traffic to this program
7. Repeat Steps 5. and 6. for OrbTray.exe and OrbStreamerClient.exe
8. Click OK. You're done!
Norton Personal Firewall1. Open up Norton Protection Center
2. Click the Norton Internet Security tab
3. Click Settings to expand the selection, click the Personal Firewall link to further expand this option, then click the Configure button
4. Click the Program Control link on the left-pane of the window
5. In the Program list, click Orb.exe to select it, then click the Modify button. (Note : if you do not see this program listed, click the Add button and browse to the "C:\Program Files\Orb Networks\Orb\bin" folder to fetch it)
6. Click the Direction: In/Out rule, then click the Modify button
7. Select the Allow radio button, then click the Connection tab
8. Select the Connections from other computers radio button, then click the Computers tab
9. Click the Any Computer radio button, then click the Communications tab
10. The protocol you want to allow should be TCP and UDP by default. Select the All types of communication radio button. (Note : your other option "Only communications that match all types and ports listed below" requires you to create 3 separate rules to specify the 3 sets of ports listed above (i.e., 80, 554, and 13398 to 13401)
11. Repeat Steps 5. to 10. for OrbTray.exe and OrbStreamerClient.exe
12. Click OK to save these rules. You're done!
ZoneAlarm Pro1. Open up ZoneAlarm pro
2. Click Program Control on the left pane of the window, then click the Programs tab
3. In the Program list, find and click Orb.exe to select it, then click the Options button. (Note: if you do not see this program listed, click the Add button and browse to the "C:\Program Files\Orb Networks\Orb\bin" folder to fetch it)
4. Click the Expert Rules tab, then click the Add button
5. Enter the following:
- Rank: 1
- Name: Orb1
- State: Enabled
- Action: Allow
- Rank: 1
- Source: click Modify and enter:
- Protocol: TCP & UDP
- Description: Orb1
- Destination Port: 80
- Source Port: 80
6. Repeat 5 above but, this time, use Orb2 as "Name" and Description", and Port 554 for both "Destination Port" and "Source Port"
7. Repeat 5 above but, this time, use Orb3 as "Name" and Description", and use the Modify button in the "protocol" section to add Ports 13398 to 13401, then set them as your "Destination Port" and "Source Port"
8. Repeat Steps 5. to 7. for OrbTray.exe and OrbStreamerClient.exe
9. Click OK to save these rules. You're done!
Trend Micro PC-cillin1. Open up the Trend Micro PC-cillin Internet Security
2. Click Personal Network & Firewall Controls on the left pane of the window, then click the Programs tab
3. Click the Personal Firewall header to expand the section, then click the Settings button
4. Click the Direct Internet Connection (if configuring for Internet streaming) or Home Network (if within your LAN) option. Then click the Edit button
5. Click the Program Control tab at the top of the screen, select Orb.exe in the list of programs, then click the Edit button. (Note: if you do not see this program listed, click the Add button and browse to the "C:\Program Files\Orb Networks\Orb\bin" folder to fetch it)
6. Click the Simple Mode radio button to keep the following default configuration:
- Connection : In
- Action: Allow
- Protocol: TCP/UDP
- Port/Type: Any
7. Repeat Steps 5. and 6. for OrbTray.exe and OrbStreamerClient.exe
8. Click OK to save that rule. You're done!
Lavasoft Personal Firewall1. Open Lavasoft Personal Firewall
2. From the top menu, click Options, then Application
3. Find and select Orb.exe from the list of programs. (Note: if you do not see this program listed, click the Add button and browse to the "C:\Program Files\Orb Networks\Orb\bin" folder to fetch it)
4. Click the Create Rules button if you found OrbStreamerClient.exe under "Blocked applications", or the Modify Rules button if you found OrbStreamerClient.exe under "Partially allowed applications".
5. Click the New button, then select:
Event
- Where the specified protocol is
- Where the specified direction is
- Where the specified local port is
Actions: Allow it Rule Description -
- Click "Undefined" for "specified protocol" and enter TCP
- Click "Undefined" for "specified direction" and enter Inbound
- Click "Undefined" for "local port" and enter 80
Give a Rule Name like "Inbound TCP for Orb 1" for example Click OK Repeat 5 and create a new rule for each one of the Orb ports you need to open, as specified above. Make sure you create an Inbound and Outbound direction for each port6. Repeat Steps 3. to 5. for OrbTray.exe and OrbStreamerClient.exe
7. Click OK to save these newly created rules. You're done!