What ports need to be open on my PC for Orb streaming?
It is the media player on your client device that determines to which format will Orb transcode the file you want to stream before sending it to your device (another PC, PDA, or phone) player. So, if you want to stream to a:
These are the ports Orb uses by default to stream from your PC to your device.
You should not need to open them on your router as these are either the default media ports or they are ports your router should open when requested by your Orb PC .
“Server time out…”, “Cannot connect…”, “Network error…” messages
If the needed communication port is blocked, the media player on your client device will never indicate “buffering…” (as it does when it starts receiving the firsts stream packets) but instead may display a “server time out”, “cannot connect to server” or “network error” message within 30 seconds after it is launched.
If your Orb client device is a PC or laptop which has WMP, Real player and Quicktime, a good test to do is to change the streaming format to cause Orb use another communication port. You can do this as follows:
a) Log on to your Orb account with that client
b) Navigate to Open Application > Control Panel > General (pulldown menu) > Streaming Formats and select another streaming format
c) Verify on your client PC that the streaming format you select is associated with the correct player. Note however that Windows format, Winamp format and Flash format, all use TCP port 80, so changing from one to the other will have no impact when testing for ports.
When all the above fails…
If your Orb client media player still does not receive the stream packets (i.e., does not buffer at all) then try the following:
If you have installed 2.01 (To know the Orb version - click Orb tray icon > About)
Uncheck the box Use UPnP for DirectStream on your Orb PC (Orb tray icon > Configuration > Advanced (or More info, on older Orb versions)) to disable DirectStream and force your Orb PC to send all streams through TCP port 82, and try again.
If you have installed 2.5x or later
64bit PC: Navigate to HKEY_LOCAL_MACHINE | Software | Wow6432Node | OrbNetworks | Orb | CabClient
If you have installed 2.5x or later [MAC]
If this works, it must be because the other ports are blocked by your firewall. Check both your PC’s / Mac software firewall and your router’s hardware firewall.
Note: Streaming of .ra, .ram Internet TV / Internet Radio URLs are not supported in 2.5x series.
Powered by KBPublisher (Knowledge base software)