I forgot my Orb login: how can I retrieve it?

a)  you can access the Orb tray icon on your Orb PC: click the Orb tray icon > Configuration > Users for the list of all user logins created on your PC; or

b)  you cannot access the Orb tray icon on your PC: click the “Forgot your login?” link in the Orb login box (on mycast.orb.com): you will be required to enter the email address you provided when you first set up your Orb account.

Orb Networks will send your login to that email address. This is the only method Orb uses to communicate an Orb login to a user. Orb Networks will not provide a login to any user upon a simple email request.

So, if you do not remember the email address you used when you signed up for Orb, or if you used an invalid email address, you will need to create a new account on your Orb PC (Orb tray icon > Configuration > Users > Add user)