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When I run my TV configuration, the TV Provider for my ZIP code is not listed, or I have missing TV channels (US only)
*** The following is for US TV guides only ***
When configuring your Orb TV setup, if after entering your ZIP code as prompted:
you do...
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How do I setup my webcam so I can remotely access it via Orb?
**** This article is applicable only for 2.0x series of Orb ****
(To know your Orb version, click Orb tray icon - About)
There is no...
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How do I update my TV Listings after changing TV Provider or ZIP Code, or to access OTA digital channels?
If your TV Provider and/or your ZIP code have changed, you need to re-run your TV configuration so Orb can retrieve your new Program Guide with...
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How do I configure OrbSecure, the webcam monitoring feature, to notify me via SMS or email when it detects motion?
OrbSecure feature is not available in 2.5x series.
To configure OrbSecure, Orb’s video surveillance system, to send an SMS (text) message to...
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How can I find out if my TV tuner will work in Orb?
Orb does not maintain a list of supported tuner models. Therefore, the best way to find out if your TV tuner will work in Orb is to just try it!...
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Orb cannot change Live TV channels on my set-top box?
**** This article is applicable only for 2.0x series of Orb ****
(To know your Orb version, click Orb tray icon - About)
If your TV...
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Why do I get black video and no sound at all when streaming Live TV?
If you only get black video and no sound when streaming Live TV, it may be because the wrong TV input (Channel 2, 3, 4, Composite or S-Video) was...
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Why do I get a "Tuner not installed" error from MCE, right after I exit Orb?
If you attempt to play TV on your Media Center application while Orb is running or immediately after exiting Orb (i.e., before Orb releases the...
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I have two TV tuners in my PC: how can I configure Orb to only use the tuner I designate?
**** This article is applicable only for 2.0x series of Orb ****
(To know your Orb version, click Orb tray icon - About)
If you have...
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Is it possible to adjust the sensitivity of OrbSecure motion detection?
**** This article is applicable only for 2.0x series of Orb ****
(To know your Orb version, click Orb tray icon - About)
At this time,...
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How do I change the thumbnail image associated with my webcam?
To change the thumbnail image of your webcam, from your Orb PC or any other PC, log on to > click Open Application > select TV/Webcams >...
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How can I stream my Wireless IP camera via Orb?
Most of these cameras can only be viewed either by using the proprietary software or by logging on to the manufacturer website with the...
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Why am I unable to stream my webcam via Orb?
**** This article is applicable only for 2.0x series of Orb ****
(To know your Orb version, click Orb tray icon - About)
Error...
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I am able to stream my webcam video fine, but without any audio output?
**** This article is applicable only for 2.0x series of Orb ****
(To know your Orb version, click Orb tray icon - About)
USB Webcams...
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I can't figure out why my TV tuner does not work with Orb?
**** This article is applicable only for 2.0x series of Orb ****
(To know your Orb version, click Orb tray icon - About)
If you are able...
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Why is that I am able to stream Live TV but without any audio output?
**** This article is applicable only for 2.0x series of Orb ****
(To know your Orb version, click Orb tray icon - About)
Most likely you...
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When I am streaming Live TV, the video appears to be cropped, upside-down, squished, etc
**** This article is applicable only for 2.0x series of Orb ****
(To know your Orb version, click Orb tray icon - About)
It is possible...
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