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When I run my TV configuration, the TV Provider for my ZIP code is not listed, or I have missing TV channels (US only)
*** The following is for US TV guides only ***
When configuring your Orb TV setup, if after entering your ZIP code as prompted:
you do...
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How do I setup my webcam so I can remotely access it via Orb?
There is no webcam configuration per se in Orb. All USB webcams that have a WDM driver are DirectShow-compatible and, therefore, should work in...
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How do I update my TV Listings after changing TV Provider or ZIP (or Postal) Code, or to access OTA digital channels?
If your TV Provider and/or your ZIP code (or Postal code, for Canadian residents) have changed, you need to re-run your TV configuration so Orb...
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How do I configure OrbSecure, the webcam monitoring feature, to notify me via SMS or email when it detects motion?
To configure OrbSecure, Orb’s video surveillance system, to send an SMS (text) message to your phone or an email notification if any motion...
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How can I find out if my TV tuner will work in Orb?
Orb does not maintain a list of supported tuner models. Therefore, the best way to find out if your TV tuner will work in Orb is to just try it!...
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Orb cannot change Live TV channels on my set-top box?
If your TV setup includes a set-top box, to change Live TV channels in Orb you need an USB Infra-Red (IR) Blaster such as the ones included in...
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Why do I get black video and no sound at all when streaming Live TV?
If you only get black video and no sound when streaming Live TV, it may be because the wrong TV input (Channel 2, 3, 4, Composite or S-Video) was...
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Why do I get a "Tuner not installed" error from MCE, right after I exit Orb?
If you attempt to play TV on your Media Center application while Orb is running or immediately after exiting Orb (i.e., before Orb releases the...
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I have two TV tuners in my PC: how can I configure Orb to only use the tuner I designate?
If you have installed Orb on a PC with 2 or more TV tuners, you will not be able to configure Orb to only use a dedicated tuner or to not use a...
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Is it possible to adjust the sensitivity of OrbSecure motion detection?
At this time, the only way to adjust the sensitivity of OrbSecure motion detection is to play with and change the following values in the...
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How do I change the thumbnail image associated with my webcam?
To change the thumbnail image of your webcam, from your Orb PC or any other PC, log on to > click Open Application > select TV/Webcams >...
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How can I stream my Wireless IP camera via Orb?
Most of these cameras can only be viewed either by using the proprietary software or by logging on to the manufacturer website with the...
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Why am I unable to stream my webcam via Orb?
Error #0X80004005: Unspecified error: Orb cannot stream from your webcam. If possible, try to use another media player. If the problem persists,...
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I am able to stream my webcam video fine, but without any audio output?
USB Webcams without built-in microphone: If your webcam does not have a built-in microphone then make sure that your external microphone is properly...
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I can't figure out why my TV tuner does not work with Orb?
If you are able to stream audio / video files but not Live TV then verify that:
- you have a compatible TV tuner (see: ), detected by Orb and...
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Why is that I am able to stream Live TV but without any audio output?
Most likely you have a software based tuner which does software-encoding. If that's the case, then you should connect a from the audio out of your...
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When I am streaming Live TV, the video appears to be cropped, upside-down, squished, etc
It is possible that Orb may be using the wrong MPEG2 codec on your system. When Orb can't use the preferred MPEG2 codec, it tries the other ones...
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