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Updates - Known Issues

IR Blaster not working in Orb on Vista Home Basic and Business editions - If you are using Vista Home Basic or Business edition, you will not be able to change TV channels on your set-top box via Orb, as we do not yet support IR blasters on these editions.

Workaround: None for Satellite TV. However, if you are using a Cable TV set-top box, you can install a Y-splitter from your coaxial cable source and connect one branch directly to your TV tuner. While doing this will prevent you from accessing the "extra channels" provided by your set-top box, you will be able to remotely change al the other standard cable channels via Orb.

Cannot dedicate a TV tuner for Orb use - If you have installed Orb on a PC with 2 or more TV tuners, you will not be able to configure Orb to only use a dedicated tuner or to not use a designated tuner. Orb will always look for and attempt to use an MPEG-2 tuner, if one is present. So, if you have 2 MPEG-2 tuners installed on your PC, you cannot configure Orb to ignore the tuner you wish to reserve exclusively for, say, Media Center.

Note: the only way to play TV locally in another PVR application (Media Center, BeyondTV, WinTV, etc.) while simultaneously streaming live TV via Orb, is by launching the Orb stream first then starting the local PVR application on your Orb PC.

MCE-recorded TV shows have wrong duration in Orb - Orb displays a wrong duration (i.e., 14 sec, etc.) for MCE-recorded TV shows but will still stream the entire file in WMP, Winamp, Real, Flash and 3GP. This bug will be fixed with the re-design of OrbPVR.

Workaround: record in Orb itself (not Media Center) the TV shows you wish to access via Orb, to get the correct duration of these recordings.

iTunes playlists don't show up in Orb - Orb has the ability to import / display local playlists that exist on the Orb PC. However, in case of iTunes playlists this feature hasn't been working for a while, and we are working on fixing it. Till the time we fix this, we suggest you to try the following :

Workaround: On your Orb PC, click Start > Run* type regedit (Disclaimer: Use the Registry Editor at your own risk) > In HKEY_LOCAL_MACHINE\SOFTWARE\Orb Networks\Orb\Config doubleclick on "app.iTunes.enabled" > In the pop up change the Value data to "true" > Close the Registry Editor > Restart Orb > Now login again to view the itunes playlists on the UI.

* If you do not see "Run" in your Start Menu then press Windows Start Key+R. .

Stream one Live TV channel in Winamp, and then another one right away: audio is lost - This is a bug in WinAmp: when starting a stream with timestamp > 0, Winamp plays the video but not the audio until reaching the time that matches the timestamp; then it hangs the video until the audio catches up and reaches the same timestamp of the video, so it can then play both in sync.
QAM digital TV channels not supported - QAM tuners are not supported in orb at this time and, therefore, digital cable channels and QAM-based HD programming cannot be streamed in Orb without going though a set-top box.

Outlook 2007 security warning when installing Orb - The first time you install Orb, you may get a security warning from Outlook 2007 prompting you to "Allow or Deny" the Orb Setup wizard from accessing your Outlook contacts. You may experience the same each time you restart Orb. This is a security system from Microsoft which triggers this pop-up only on a computer which does not have an antivirus installed or which has outdated antivirus definitions.

Workaround: install an antivirus software or update your exisiting antivirus software with current virus definitions. Note that in Outlook 2007 (Tools > Trust Center > Programmatic access), there is an option to receive alert messages whenever a third party program tries to access your contact info, even when your Antivirus software is active and updated. So, make sure that this option is not enabled.

Incompatibility with RDP Audio drivers used by Remote Desktop programs - If you have Remote Desktop or other remote access program (e.g., GoToMyPC, etc.) running on your Orb PC when you are streaming, the audio may be played locally on your Orb PC instead of being sent to your Orb client device, or you may not get any audio at all. This is because these programs use RDP audio drivers and set them as default.

Workaround: in your remote desktop application, change the default setting which leaves the computer sound at your remote computer to bring it to your Orb client PC.

No support for VOBsub filters - There is no implementation at this time of VOBsub filters (e.g., DirectVobSub filters, Gabest's DvobSub, etc.) in the OrbSourceFilter. So, if you rip DVDs with sub-titles, you may have a green bar instead of the actual sub-titles at the bottom of your screen.
Incompatibility with Morgan Stream Switcher - Similarly, if you are using the Morgan codec and have the Morgan Stream Switcher filter installed (which enables you to stream the language of sub-titles on-the-fly while streaming), you will not get any audio at all when streaming these VOBs via Orb. To re-enable sound in this case, you will need to disable this stream switcher filter in the Morgan codec tray icon configuration menu.

Workaround:

  1. go to a command prompt (Windows desktop | Start | Run | type cmd, click OK)

  2. navigate to the Orb\bin folder (default location is C:\Program Files\Orb Networks\Orb\bin)

  3. unregister the OrbSourceFilter.ax by typing regsvr32 /u OrbSourceFilter.ax then exit the command prompt

  4. Install FFDshow instead.

Files with a .RMI extension cannot be streamed in all Orb Supported Players - Orb has no control over midi files which render directly to the audio hardware (i.e., your sound card). We have no workaround for that at this time.
Can't stream Orb media to a client PC behind a corporate firewall - this may happen if you have set up your Windows media port for DirectStream (Orb tray icon > Configuration > Advanced (or More info, depending on your Orb version)) to any other port than TCP port 80 and the corporate firewall at your workplace blocks incoming connections on any other port than port 80. The same thing could occur for DirectStreaming Real media to other port than TCP 554.

Workaround: if, for whatever reason, you cannot use ports 80 and 554 on your home PC, from your client PC, add the files you want to stream to a playlist which you then add to your public profile. You will then be able to stream these files through public.orb.com/yourOrbLogin.

BBC Radio streams consistently stop after 90 seconds - If you stream BBC Internet radio channels, you may experience a stream interruption after 90 seconds. This is because RealPlayer and Media Player Classic (MPC) send out packets to detect bandwidth at regular intervals, causing the server to drop the stream after 90 seconds, without notifying the client. There is no workaround to circumvent that at this time.

Malfunctions when recording Orb TV programs - the OrbPVR module is scheduled to be entirely rewritten in the upcoming months. So several malfunctions and minor bugs noted here and there will most likely only be addressed when this code is re-written.

Streaming to the Wii ends after 71mns - there seems to be a buffer limitation in the Flash player on the Wii which would cause streams to end at about 71mns, after producing an "Out of Memory" error.

Workaround: try splitting your long movies/videos into parts of, say, 30mns, and put them together in a playlist before streaming them.

"Run Orb when I am not logged in" feature not working in Vista - On Windows Vista systems with multiple users, the feature "Run Orb when I am not logged in" in Orb tray icon > Configuration > Advanced (or More info, on older Orb versions) does not work.

Only first item in Audio/Video playlists is streamed in MySpace, Yahoo360, Blogger - when creating a playlist to be shared on MySpace, yahoo360 or Blogger, only the first item of that playlist plays, then the stream stops. This bug will be fixed in subsequent releases.

"Awake PC Now" does not work in most cases if there is a NAT - in fact, if there is a NAT, Wake-On-LAN (WOL) will work if:

  1. the router supports broadcast address forwarding, i.e., port forwarding UDP port 7 to global broadcast (255.255.255.255) or subnet broadcast (192.168.1.255). However, this is mostly not accepted by routers. For instance, the Netgear WGR614 accepts port forwarding creation but rejects the packets, so WOL never works on PCs behind it.

  2. the router/switch does not have an ARP timeout at all (which is uncommon). If you set up a manual port forwarding to your IP on UDP port 7, once your PC is asleep, your IP is not advertized on any port: thus, after the ARP times out, the switch does not know which port to send the magic packet to and drops it.

 
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