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How to use this Support Portal

We strongly encourage the use of our 24 hour self-service support portal to check out our Knowledge Base, User Guides and FAQ sections in finding answers to all your questions or troubleshoot issues that you may have with Orb. To serve you better, the below steps will help in resolving the problem that you are experiencing:

Search our Knowledge Base
of answers for the problem that you are experiencing. You may search by entering in keywords and click upon the search button. Our knowledgebase is updated frequently to ensure that new answers are available and accurate to address your questions.
Browse through our User Guides
Visit our user guides section to learn more about Orb setup, account settings, customizing display, configuring streaming, streaming on Mycast and much more...
Frequently Asked Questions
This FAQ covers common support and usage questions related to Orb. Find answers to common questions from our users...
Community Forums
Couldn't find what you are looking for?
This is a great place to learn and share your Orb experience. Our users are most likely to have answers to even those that we don't and so we suggest you ask them. The best part is that it's likely that you may find answers even before you could ask. We suggest you to take a moment to check out existing posts out there before posting your query.
 
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